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Friday, 12 December 2014


At Wilcox, we specialize in providing custom solutions for our customers’ unique needs. These jobs range from large scale industrial products to small solutions that help operations run smoothly. 

In this case, one of our customers was having issues with their Barrier Arm getting hit on a regular basis. This was happening because the truckers were unsure of which direction they should go and when they should stop or go. This resulted in the barrier arm getting hit several times.

Custom-Traffic-Light-System | Barrier Arm Damage | Wilcox Door

After many service calls the customer agreed that we needed to come up with a different solution for the problem. Our representative had proposed a traffic light system that would control the flow of traffic from the barrier arm to the facility. With the new system in place, the customer has seen a drastic reduction in slowed traffic throughout the facility and no issues with the barrier arm getting damaged.

Another Wilcox job well done!

Wednesday, 10 December 2014


At some point in your life, you were likely taught about the value of a dollar. Now think of how hard you work to accumulate and save those dollars. The last thing you want to do is lose them. At Wilcox Door, we provide you with the best industrial door or loading dock solution to improve facility functionality. Whether it's a high speed door, a dock leveler built to support your product shipments, fencing/security, or regulating airflow with HVLS Fans and more, we're here to help! 

"But I don't have a huge budget." We'll help you work within your budget to provide the best solution for your facility. But keep in mind, “buying cheap merchandise to save money is like stopping a watch to save time.” We examine what products will make your return on investment (ROI) come much quicker. Therefore, a higher quality product will save you on repairs, sudden part replacements and rapid wear & tear. But not to worry, it doesn't have to cost you an arm and a leg. See how our client learned this the hard way.

For years, trucks at their facility didn't wait for the Overhead Sectional Door to open or close, leaving the company to constantly pay for the repair costs. The client decided to have a High-Speed Rubber Door installed on the exterior of the building. They understood that if they continued to simply repair the door, the problem would disappear momentarily and continue to cost their company more money in the future. This was more durable product that would better suit their needs and budget. It seems to be paying off already!
Exterior-mounted-rubber-door | Sectional Door Upgrade | Wilcox Door
Exterior mounted Rubber Door

Reduce, Reuse, Recycle!
Instead of throwing the old door away, we understood that the client allocated a lot of money into that valuable piece of equipment. We decided to keep the door as a back-up to the newly-installed Rubber Door. The Sectional Door remains in the open position inside of the building in the event that something goes wrong with the exterior door so it can still be closed for security. After all was said and done, our customer was more than satisfied with where their money had been spent. They were able to make a smart investment by choosing to upgrade as well as protecting their original door.

Is your facility running as efficiently as it could be? Maybe your doors aren't opening quick enough or equipment is worn due to lack of maintenance. We'd like to help! Learn how to increase your equipment efficiency and how you can save on energy costs.
Free-Industrial-Consultation | Industrial Door and Dock Consultations, Toronto | Wilcox Door

Tuesday, 18 November 2014


Have you ever moved residences and experienced the challenge of fitting a large piece of furniture through a tiny elevator, stairwell or door frame? I bet you thought to yourself “I wish this space was just a foot wider, everything would be so much easier.” 

Wilcox Door had a client with this exact issue in their work space. Our client had a 16’ door frame but had taken on a new contract that required them to widen their existing doors. The client also required new doors as the existing steel sectional doors in place were being de-laminated from the inside heaters above them. So what did they do next? 

Damaged-Sectional-Door | Wilcox Door
Original sectional door before replacement.
Initial Plan
Wilcox was called for the job! We determined a width that would best suit their unique needs. Our certified techs then widened the existing frame from 16′ wide to 20′ wide to allow larger objects to easily transition through the passage. We removed the old beam and put the wall support in place. Next, we cut the wall and channel to insert a new lintel for the expansion. Once the wall was expanded and the new lintel was in place, we were able to install the doors.

Wilcox inspected the de-lamination heater issue and supplied and installed Rolling Steel Doors to replace the existing doors our client had as they were better suites for the applications they were handling compared to Sectional Doors.

Rolling-Steel-Door | Wilcox Door
Final product with Adjusted Opening
Size and Rolling Steel Installed
Rolling Steel doors generally have heavier duty, sustainable construction and mounting advantages. Not to mention, with the customer’s investment in mind, Wilcox wanted to supply them with the most cost-effective solution possible. These doors are built to last for lifetime of the building low maintenance costs and a heavy-duty steel curtain that protects and seals against rust and freezing.

It is crucial to meet deadlines while considering our client’s business in coordinating the project around their production schedule.

All things considered, we were able to widen the door while keeping the business up and running in the most effective means possible. Our client was satisfied and no longer had to figure out different ways of getting products through their doors.

Thursday, 23 October 2014


No one ever expects a workplace emergency but you can decrease it's severity with a solid action plan. In most cases, we only address accidents when we are knee deep into the emergency. Why? Because it is out of sight, out of mind.

Plan Ahead
Do you remember school fire drills as a child? While these may have been tedious they would come in handy if a fire had occurred. Similarly, your workplace should have a plan in case of an emergency, minor or monumental. A suitable arrangement made beforehand helps to relieve stress when crisis strikes.

Recently, a safety railing had been destroyed by a trailer. Our client's immediate action plan was to call Wilcox DoorTwo of our licensed technicians repaired the railing to prevent any future injury that would cause the victim pain as well as costly insurance claims for their workplace. We realized that we had to act quickly and fabricate the railing ourselves in order to fix the issue as soon as possible. 
Safety-Rail-Repair | Loading Dock Equipment | Wilcox Door
Wilcox tech's installing and fabricating
a new Safety Rail.

What can your facility do to prepare for a workplace emergency? Be proactive and make sure you have a Planned Maintenance Program, consisting of regular, pre-planned site visits. Our techs examine your equipment to ensure no minor problems develop. Work is completed at a mutually convenient time, during normal business hours to save you money on emergency services.

You no longer need to worry about the condition of your equipment or the safety of employees during use. Their well-being is the priority and there are no company expenditures such as paying for treatment as a result of injury or loss of business within that time. Remember, it's Safety First at Wilcox Door! Download our guide to learn more about quality maintenance service.

Unavoidable issues can happen any time of day due to severe weather so Wilcox offers 24/7 Emergency Service with technicians throughout the GTA. Wherever the problem, whenever the problem, we’re at your service. Don't hesitate to contact your Industrial Specialists for all your Planned Maintenance or Service needs 1-800-528-4131

Monday, 20 October 2014


Wilcox puts safety first! Before you consider cost, equipment quality and longevity, you may want to consider safety. No one typically slices their finger on a paper-cutter or gets metal chips in their eye but let’s face it, in our hands-on industry, accidents happen. According to the Association of Workers’ Compensation Boards of Canada (AWCBC), the average number of workplace fatalities between 2000-2012 was approximately 972 per year. Construction industries accounted for 22% of fatalities, with manufacturing following at 19%.

Safety-First | Certified Door Technicians, GTA | Wilcox Door
Wilcox Truck on site. Safety first as always. It's #thewilcoxway
Since you can't walk around work in full hockey gear to protect yourself, your facility must take the necessary steps to avoid accidents. Choose an industrial service provider that has 5-Star Safety Standards, certified staff and is readily available.

All too frequently, untrained maintenance crews working on industrial equipment do not utilize the proper safety measures, thus creating a hazardous workplace. A trained field technician with the proper tools and factory parts can repair door and dock equipment with safety and precision.

Why Wilcox?
Wilcox Door employs technicians that are factory trained, CWB Welding Certified and Licensed Electricians who perform regular equipment checks to ensure proper adjustment and maintenance. We demonstrate safety compliance in our qualified fire door testing and documentation as the NFPA-80 requires annual drop-tests. Our crane and lifting device-testing guide is also lined by Ontario Health and Safety Act and Canadian Safety Board-167. These standards are essential to performing quality industrial maintenance.

Safety Products
Equip your facility with the latest safety technologies readily available to you. With such a wide variety of proactive industrial products, some employers still do not utilize them. It's no surprise that the workplace fatality rate is so high. Measures could include Air Curtains (reduce energy costs, maintain interior temperatures and reduce dust/debris) and Truck and Vehicle Restraints (lock trailers into position at the loading dock). Also crucial are the use of signal lights that communicate loading and restraint status to dock attendant and truck driver as well as Safety Bars and Knockout Doors

Product Maintenance
A company could have every safety product under the sun but what use does it have if these products are not up to date? Wires can cross, parts can snap and pieces will erode over time. Scheduled Planned Maintenance checks by an industrial professional is proven as an effective solution to test equipment, find the potential issue and address it in a timely manner. Similar to having a mechanic diagnose your car for a squealing sound, a certified technician can help protect your building's investment before the problem worsens. Safety standards are constantly fluctuating and it is our goal to keep your equipment safe for your facility and workers. Want to know the life-span of your equipment and if it's time to upgrade? Wilcox provides you with solutions catered to your unique needs.

Take Action
Workplace accidents continue to take place but with our help, the number of injuries can significantly be reduced. Spare your employees and facility the unnecessary time, money and hassle that comes with any injury. Contact us for a free consultation to ensure that your facility can increase and maintain it's safety procedures.

Go with the professionals, go with the Team at Wilcox Door Service.

Thursday, 16 October 2014


In many industrial settings, cleanliness is extremely important. The state of your facility’s cleanliness is imperative with increasingly strict industry standards and regulations. At Wilcox, we have several ways to boost cleanliness and productivity in your facility. A common solution is installing Strip Curtains.
Air-Curtain-Installation | Warehouse Cleanliness, Toronto | Wilcox Door
Facility bar before the curtain installation.

One of our customers had called us with issues due to warehouse cleanliness. Road salt and dirt was coming off trucks that were unloading steel on one side of their work area. It would then travel throughout the facility and onto some of their finished products on the opposite side of the truck bay. In discussing the benefits and purpose of Strip Curtains with the client, we would without a doubt need to install these quickly.

We suggested that we should have the strip curtain 16’ high off the existing beam which was running approximately 60’ across the work area. This was installed to not only keep the salt and dirt out of their facility but also help with their duct issues. If this height didn’t work, we would need to also fill in the area above the 16’ height.
PVC-Strip-Curtain-Installation | Wilcox Door
Strip Curtain Installed
Thankfully, we did not need to fill in the above area which saved on the overall cost. The feedback from the staff in the warehouse and office was excellent. The Strip Curtains provided insulation for their warehouse and protection from the outside weather, reducing the amount of dust and salt dramatically.

Contact us today to see how we can provide cost-effective solutions for increased cleanliness in your facility 1-800-528-4131

Wednesday, 15 October 2014


There comes a point when companies realize that their existing equipment doesn’t fulfill their job requirements anymore. Like a seasoned hockey player, one day you'll have to hang up the jersey for good. Recently, Wilcox was approached by a customer who needed to upgrade their existing compressors to handle an increased capacity. Their current compressor (installed by Wilcox in 1988) had a weight capacity of 6.8 tonnes that needed to be upgraded to an 11 tonne crane.
Custom-Crane-Installation | Crane Upgrade 1988 | Wilcox Door
The original crane, installed by Wilcox in 1988.

During the process, we had to ensure the 11 tonne crane was specified and approved while the materials were being ordered and delivered before the month's end. Without a doubt, we were able to find an innovative solution to get the job completed on schedule and allow usage during the last few weeks of the upgrade.

Crane-Installation | Custom Manufacturing Systems | Wilcox Door
New crane and hoist on route to the customer's site.
The success of this Crane Installation is a result of our team's hard work to meet the deadline.That being said, they're not the only ones that we owe our success to. According to our techs, the customer and their on-site crew were very pleasant to deal with, making for a smooth installation. 

With our combination of service staff and technicians, this job was executed like a well-oiled machine. Way to go team

Custom-Crane-System-Installation | Crane and Hoist | Wilcox Door
New crane and hoist installed at the customer's site.